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Be Repectful to Your Customers

April 23rd, 2010 · No Comments

The headline of this post should cause a lot of readers to say “duh” as it seems so obvious. But surprisingly, many staff members and even owners of companies aren’t very respectful to their most value asset: their customer base.  I’m not necessarily talking about them being rude or obnoxious when they talk to them.  I’m mainly referring to not returning telephone calls or inquiries from other sources in a timely manner or even not at all.

As a business owner or team member, you need to be organized and respectful enough to return phone calls and reply to email messages from your potential customers.  To not do so is sending the following message:  “I am busy and you are way down on my list of priorities”.  To have such an attitude might result in your business not being busy at all in the near future.

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